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(Re)introducing Jott Express

September 3, 2008

Why give the new Jott Express a try? It’s everything you need right on your desktop!

It works in offline mode.
You aren’t always connected to the internet, so why should your notes and lists have to be? Cross off completed items, add new items, and manage your lists even if you’re on a plane. Once you’re back and connected to the web, the changes you made will sync with your account online.

It’s lightning fast.
If Jott Express were an Olympic athlete, it would beat Phelps and Bolt. Update and manage lists, mark items as complete, set reminders and add to-dos all faster than any other world record breaking desktop app.


It syncs with the iPhone app.

What could possibly make your iPhone better? If you answered longer battery life, you haven’t tried Jott Express yet! It’s the desktop app that syncs with Jott for iPhone, so all your notes are available no matter where you are!

Take a look…

Answers to Questions about Exiting Beta

August 22, 2008

Why aren’t you free anymore?
We are: Jott Basic is there and is a free offering! The premium accounts were added primarily for people who don’t want ads, or for those who need longer, more expensive transcription.

Why did you make your free offering useless by taking away email?
Jott Basic is still free and includes unlimited voice-to-text notes. You can view those notes online like many web apps, and we’ve added the new desktop app Jott Express (which works online and offline, syncs with the website and the Jott for iPhone app), and we still deliver Jotts in emails via the Daily Jott.

Here’s what the new Jott Express looks like:
Jott Express


These prices are outlandish, did you even think about them?

We thought about them for two years, and feel $3.95/month is a great value for everything that is provided. We were very honest from the get-go about charging once we were out of Beta and always having a free version and we have stuck to that promise. If you go out and do the comparisons of other companies that charge for transcription, you’ll see that we are actually VERY reasonably priced. It’s true that some of our competitors who are still in beta are still free, and though we can’t speak to any of their business models, at the end of the day they face the same cost realities that we do. $0.13/day is an extra expense, but it’s also a high value one that saves people from stress, lets them send hands-free messages, and keeps them organized.

Why don’t you have annual plans?
In part because we wanted people to be able to try the other services for a month, see what works for them, and then make a decision. Since the demand for this has been so high, it’s definitely something we’ve been considering adding in as a base offering as well. Realizing that our current customers would probably want an annual subscription we offered them just that with a pretty big discount- by entering in your phone number as the promo code you can get a year subscription of Jott at 26% percent off. For those who would like Jott Pro, enter your phone number with a plus sign (+) before it for the same 26% off.

Two years later, we say goodbye to Beta

August 20, 2008

Dear Jotters,

We reached an exciting milestone today: Jott has exited “beta”.

It’s a big deal for the Jott community because it means that together we’ve built a service that has great value. Despite being in the age of perpetual betas, we actually had a pretty clear plan for getting the service to this point: 1) Take the time to figure out what people really want; 2) Listen to how they would ideally want to pay for it; and 3) try to make 1 & 2 work!

We realized pretty early on that we had a product with broad uses, and it made answering the question “Who is your customer, and how do they use it?” very challenging. Initially Jotters were mostly cutting edge types who follow the tech blogs and the start up world. But pretty soon we saw lawyers, sales people, real estate agents, teachers – you name it.

From our earliest days we had “Jott Anywhere” as a mantra, and two new downloads finally get us there: Jott for Outlook, which lets you use Jott to create Tasks, Events and Email Drafts; and Jott Express, a sweet desktop manager for the Jotts you create anywhere.

Believe it or not, it’s not easy asking people for money, because people have different ways of valuing Jott, and we hate to disappoint anyone. A lawyer wrote me back in 2007 that while Jott had real economic value for him, it was the stress reduction he valued most. How do you put a price on that?

In the end, we’ve come up with a good mix – all based on actual usage data and your feedback. The $3.95 “Jott” plan (known internally as the Grande Mocha plan) is really designed for the average user: Notes, Reminders, all the Jott Links, and hands-free Email and Texting – and no advertising. There is a lot more detail at the Get Started page, so have a look.

Anyway, thanks to all of you for helping us get here. We have an amazingly talented and dedicated team here in Seattle and we couldn’t be more excited about Jott’s roadmap.

John

John Pollard, Founder and CEO

Website Issues

Hi all, we wanted to apologize for the difficulty some of you may be having logging in to your account and signing up for a plan. Last night when we changed the website over we encountered some server issues. We’ve been working around the clock to get everything back to normal and will update again as soon as we’re back to 100%.

Jott to Twitter…why the URL?

August 5, 2008

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From time to time we get questions about the url that appears when you use the Twitter Jott Link to post to Twitter with your voice. So what exactly is it? Simply a link to the audio file so your Twitter followers can listen to you Tweet. What are the pros of having this link? Well…

1) Your Twitter friends can hear excitement/disappointment/joy/sorrow in your voice.
2) You’ll be sure that sarcasm doesn’t get lost in text translation.
3) Sometimes the transcription isn’t perfect.

Maintenance Tonight

July 29, 2008

Just a quick post to let you all know the Jott website will be down starting at midnight PDT for some routine maintenance. Shouldn’t take more than 20 minutes till things are back up and running again.

Al Roker Loves Jott

July 22, 2008

Today Show
Another exciting day here in the office! Thanks to Cat Schwartz, the HiTech Mommy, for her mention of Jott on the TODAY show this morning. Check out the segment.

Update that Jott for iPhone!

July 18, 2008

The new update (v 1.03) is out and ready to be downloaded. It contains fixes to the bugs we’ve been hearing about and some new verbiage that should help clarify the entire process. Not sure how to update? Here’s what to do…

1) Tap on the App Store icon
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2) Tap the “Updates” icon on the bottom right of the menu
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3) Tap the Jott for iPhone update and it’ll start downloading. Once it’s done you’ll be all set.
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Some Jott for iPhone Answers

July 13, 2008

Thanks to everyone who has downloaded the Jott for iPhone application. We are now the #12 free app in the Apple App Store and the #1 productivity app! As always, we’d like to keep an open door with you all and so I thought I’d answer a few questions that have arisen…

Do you sell my personal information?
The short answer is no. Sadly there are some people out there who have taken to leaving some nasty comments that are completely false. I want to assure all of you that we absolutely do not sell any private information. Jott has never, and will never, sell your personal information to anyone. We take our customers’ privacy very seriously and would never invade that. If anyone has other questions about this, please feel free to ask. Also, our privacy policy is available on the website for anyone to read.

Why do you need my phone number?
We need your phone number for one simple reason– when you download the Jott for iPhone app and are new to Jott you need to essentially create a Jott account. Jott accounts do require that you give us a phone number because we began as a service accessible via any phone at 866-JOTT-123. Your phone number is your username in effect. For now we’ve kept our iPhone app really focused on notes, but via our phone number you can create reminders, send hands-free emails and text messages to contacts and use popular Jott Links to web services like Twitter, Amazon and Google Calendar.

Why haven’t I gotten a validation SMS yet?
Due to the overwhelming response to Jott for iPhone we’ve been a little bit backed up. Not to worry though, the SMS will reach you! If it’s been a day and you are still having trouble get registered, please fill out the support form and we’ll get right back to you with a validation code you can call in. Thanks to everyone for your patience!

If you have any other questions or are having trouble getting started, please check out the FAQ or visit the Forums. Of course, you can always leave a comment here or fill out the support form!

Jott for iPhone in Canada

July 11, 2008

If you are having trouble registering for a Jott account on the Jott for iPhone app and live in Canada, we’ve got an update for you…

Turns out we are hitting a slight snag with the text messages that we need to send to you in order to validate your phone with us. We are working on a fix for this right now and will have it out shortly. Not to worry though, you can still use the app in the meantime! Please just visit the Jott homepage and register for your free account there. Once you’re all registered, go back to the Jott for iPhone app and enter your phone number and password and you’ll be all set!

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